Log on to Outlook on the web by using your credentials. Note: The following steps apply to the latest version of Outlook on the web. Method 2: Reset default folder names by using Outlook on the web Method 1: Restore default folder names by using the /resetfolders switch The Junk Email folder is moved under another default folder, such as Journal or Deleted Items. The default Inbox folder is renamed to Archive in Exchange Online. To resolve this issue, try Method 2 or Method 3. To resolve this issue, try Method 2 or Method 3.įolder names become incorrect after you run the Outlook.exe /ResetFolderNames command to reset the default folder names. This issue might occur after a maintenance cycle is run for the Exchange Server mailbox. For example, the Inbox and Outbox folder names are switched. If that doesn't work, try Method 2 or Method 3.įolder names are switched. This issue occurs if a mobile device or a third-party server application synchronizes with the Microsoft Exchange Server mailbox. You experience any of the following issues that affect default folders in Microsoft Outlook:įolder names appear in a language other than the default language.
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