![]() ![]() (c) Under sound, click "manage audio devices. (a) click on 'Start', then 'Control Panel '. Method 2: Select the default values of the device Method 1: Run the hardware troubleshooting tool. You can follow these methods to check whether the problem is resolved. The headphones and the microphone work on another computer? I see that you can not use the headphones and the microphone. I thank you for your message and gives us a chance to help you. Not too knowledgeable in the resolution of this type of problem and could use some help. They are certainly in the right decision. The headphones are not listed in the playback devices, and while the microphone is listed, it is said that it is not plugged. It is plugged in, but my computer does not detect the microphone or headset. It's probably 'plug and play' as it came with no instructions except that. ![]() Recently, my brother got a Philips SHM7410U Philips PC Headset with Microphone and tried to make it work for him. Headset with Microphone plugged in but not detected
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